TESTIMONIALS

The quality of customer service at John Rose Opticians is outstanding. People often use the word expertise to describe opticians but it is no understatement to say John Rose Opticians combine the highest level of expertise and the friendliest customer service I have ever experienced. The staff are consistently kind and always really positive. They are also highly trained in the most recent technological innovations having invested in high quality scanners and Photobiomodulation. The Photobiomodulation I found a really great experience. The Practise is one of the few in Europe to be equipped with such amazing technology. I have really felt the benefits to my general health & well being. Such investment underscores their refreshing policy of treating patents in a holistic manner.

S. Power

Friendly, flexible and very professional staff; great services and after care.

Mirela Matei

Excellent, professional and personal care from this unique independent optician in Kingston. Diagnosed issues with my eyes that none of the other High St franchises picked up on. Can’t recommend them a highly enough.

Jo Faulkner

Wow what a quality service. High street opticians don’t even compare. I wish everybody could get treatment and service like one receives in this place. Every member of staff is highly qualified and trained; caring and attentive and really on point. All the latest technologies are there to support you through vision testing to analysis of results. John is incredible and puts you totally at ease. He explains everything and takes a holistic approach, caring for your end to end health care, highlighting how interconnected the body is. Absolutely incredible place. If you have any issues at all with your eyes, no matter how slight or significant, don’t take any chances and come to this optician. It’s an investment in your immediate and long term health and I recommend this place without any hesitation at all.

Crissy D

John Rose is excellent at finding solutions to problems. If my glasses leave the house they often get lost which is a very expensive issue. The last pair lasted a month! Obviously this is a major problem but I need to read train departure boards in London and other important signs.
Considering the problem and cost John was able to provide a cost effective answer which would lessen the pain of losing glasses less traumatic. Now I keep the expensive pairs in the house and car. The inexpensive pair is for out and about.
Thank you John Rose for listening, understanding and providing a solution.

Susan Jane Beers

I’ve been a client at John Rose Eye Care for many years. Their service, both in terms of the quality of the eye examination and the provision of contact lenses and glasses, is simply excellent.

 

Stephen Price

Amazing customer service and consistent care for years for my whole family. Would highly recommend the red bed as well! There are very few around and has helped me recover from my ankle surgery extremely quickly. As a professional athlete I will continue to use this red bed for anti inflammatory purposes.

100alastair

John and his team have provided excellent eye care for me and my family for almost 10 years. I originally joined the practice as my ophthalmologist at the time recommended him. John’s knowledge and expertise ensures that his practice offers the most advanced eye treatments available. The progress of my son’s myopia has been arrested by corrective glasses that John recommended as soon as the new lense technology became available. John and his team have always gone above and beyond to ensure the glasses and contact lenses they provide are the best quality and fit they can be.

Elisabeth White

Excellent as always, service top-tier, so helpful at resolving any and all issues. Just fabulous.

When it was still tiny Kingston Eye Centre run by the eccentric Mr Wolff, it had a good reputation and I went there for my first contact lenses. When John took over, it became the finest in London in spite of its size, with the latest tech crammed into any available space, just to give a better service to his clients. The new place is slowly being crammed again, and still provides the best service I know. I’ve sent many friends there, including one who has moved to Boston and still visits him when she comes back, cursing that she cannot find anyone like him in Boston. They are all brilliant and knowledgable and constantly keep their knowledge up to date. 32 years of first-class service and counting.

Vish Vishvanath

Very reassuring. I feel I’m very well looked after and confident that I am getting the best eye care. It is early days with my VALEDA treatment but I feel confident that I am receiving the right treatment for my dry AMD condition.

Robin Gillum-Webb